Terms & Conditions

SLO

Splošni pogoji spletne trgovine reg-wood.com so sestavljeni v skladu z Zakonom o varstvu potrošnikov (ZVPot), Zakonom o varstvu osebnih podatkov (ZVOP-1) ter Zakonom o elektronskih komunikacijah (ZEKom-1).

S Spletno trgovino reg-wood.com opravlja Foto Rega, Aleksander Regoršek s.p., Gregorčičeva 35, 2000 Maribor, Slovenija, reg-wood.com. Družba je vpisana v register pri Okrožnem sodišču v Mariboru, fizična oseba, ki opravlja dejavnost, z matično številko 5062013000, ID za DDV SI 95998454.

Splošni pogoji poslovanja določajo delovanje spletne trgovine reg-wood.com, pravice in obveznosti uporabnika in trgovine ter urejajo poslovni odnos med reg-wood.com in kupcem. Splošni pogoji poslovanja urejajo tudi posamezna pravila nakupa na prevzemnem mestu družbe Foto Rega, Aleksander Regoršek s.p.
Kupca zavezujejo splošni pogoji, ki so veljavni v trenutku nakupa (oddaje spletnega naročila). Uporabnik je ob oddaji naročila vsakič posebej opozorjen na splošne pogoje poslovanja in z oddajo naročila potrdi svojo seznanjenost z njimi. Splošni pogoji poslovanja so na vpogled tudi na prevzemnem mestu Foto Rega, Aleksander Regoršek s.p.

VRSTE UPORABNIKOV

Z enkratnim vpisom v spletno trgovino reg-wood.com preko elektronske pošte postane obiskovalec gost reg-wood.com, s potrjeno registracijo v spletno trgovino reg-wood.com pa postane uporabnik reg-wood.com. Tako gost kot uporabnik reg-wood.com, pridobita pravico do nakupa v spletni trgovini reg-wood.com.

Ob registraciji v spletno trgovino kot uporabnik reg-wood.com pridobi obiskovalec uporabniško ime, ki je enako naslovu njegove elektronske pošte, ter geslo. Uporabniško ime in geslo uporabnika reg-wood.com nedvoumno določata in povezujeta z vnešenimi podatki.

Registracija je možna tudi med postopkom nakupa.

Če želi uporabnik kadarkoli kasneje svoj naslov elektronske pošte zamenjati z drugim, mora zahtevek za to poslati na info@reg-wood.com. Sprememba elektronskega naslova bo izvedena isti ali najkasneje naslednji delovni dan, o tem pa bo uporabnik obveščen prek elektronske pošte.

Nakup določenih artiklov, ki so na zalogi na posameznem prevzemnem mestu Foto Rega, Aleksander Regoršek s.p., je mogoč tudi brez vpisa v spletno trgovino reg-wood.com in sicer po Redni ceni.

DOSTOPNOST INFORMACIJ

reg-wood.com se zavezuje, da bo kupcu še preden ga zavezuje pogodba ali ponudba, zagotovil naslednje informacije:

podatke o podjetju reg-wood.com (ime in sedež podjetja, matična številka),
kontaktne podatke, ki uporabniku omogočajo hitro in učinkovito komunikacijo (e-pošta, telefon),
bistvene lastnosti artiklov (vključno s poprodajnimi storitvami in garancijami) ter rok veljavnosti tega podatka,
dostopnost artiklov (vsak artikel, ki je v ponudbi na spletnem mestu, naj bi bil dostopen v razumljivem roku),
pogoje dostave artiklov (ter način, kraj in rok dostave),
cene, ki morajo biti jasno in nedvoumno določene in razvidno mora biti prikazano, ali že vsebujejo davke in stroške prevoza in druge dajatve, ter rok veljavnosti tega podatka,
način plačila in dostave ali izpolnitve, ter rok veljavnosti tega podatka,
časovno veljavnost ponudbe,
rok, v katerem je možno odstopiti od pogodbe in pogoje za odstop (opis pravice do odstopa v skladu s 43.č ZVPot; v primerih, ko potrošnik v skladu s 43.č členom ZVPot nima pravice do odstopa, je o tem izrecno obveščen in ki so navedeni v rubriki Splošni pogoji - pogoje za odstop),
pojasnilo postopka s pritožbo, vključno z vsemi podatki o kontaktni osebi ali službi za stike s kupci.

NAROČILO

Kupoprodajna pogodba med reg-wood.com in kupcem je v spletni trgovini Reg-wood.com sklenjena v trenutku, ko reg-wood.com kupcu pošlje prvo elektronsko sporočilo o statusu njegovega naročila (z naslovom: potrditev prejema naročila). Od tega trenutka so vse cene in drugi pogoji fiksirani in veljajo tako za reg-wood.com kot za kupca. Kot kupec velja oseba s podatki, kot so navedeni ob oddaji naročila. Kasnejše spreminjanje podatkov o kupcu ni mogoče.

Kupoprodajna pogodba (t.j. prvo elektronsko sporočilo o statusu naročila) je v elektronski obliki shranjena na strežniku reg-wood.com.

S klikom na gumb "Zaključi in oddaj naročilo" v zadnjem koraku nakupa bomo zajeli vaše naročilo in vas o tem tudi obvestili na e-mail, ki ste ga navedli pri registraciji. S klikom na gumb »Zaključi in oddaj naročilo« ste sklenili prodajno pogodbo z Foto Rega, Aleksander Regoršek s.p., Gregorčičeva 35, 2000 Maribor, Slovenija. Pogodba je sklenjena za obdobje do izpolnitve vseh pogodbenih obveznosti, tj. dostava blaga. Vsebino vašega naročila lahko kadarkoli preverite na strani info@reg-wood.com. V primeru vprašanj ali težav se lahko vedno obrnete na: info@reg-wood.com. S klikom na gumb "Zaključi in oddaj naročilo" potrjujete, da ste seznanjeni s celotnim besedilom prodajno - plačilnih pogojev, ki so tukaj navedeni in da ste bili na te pogoje ob registraciji izrecno opozorjeni. Naročilo/pogodba se sklepa v slovenskem jeziku in v angleškem jeziku.

POSTOPEK OBVEŠČANJA O NAKUPU

1.Naročilo

Po oddaji naročila kupec prejme obvestilo po elektronski pošti, da je naročilo sprejeto. Uporabniku reg-wood.com so na spletni strani reg-wood.com vselej dostopni izčrpni podatki o statusu in vsebini naročila. reg-wood.com naročilo pregleda, preveri dobavljivost naročenih artiklov in naročilo potrdi oziroma z razlogom zavrne. reg-wood.com lahko za preverjanje podatkov ali zaradi zagotavljanja točnosti dobave pokliče kupca na njegovo kontaktno telefonsko številko. Pri dobavi artiklov, ki jih reg-wood.com nima na zalogi v lastnem skladišču, je reg-wood.com izključno vezan na dobavo s strani svojega dobavitelja in na čas, v katerem lahko ta dobavitelj dostavi artikel do reg-wood.com Prek elektronske pošte reg-wood.com kupca sproti obvešča o ažurnih podatkih v zvezi z dobavo artiklov. Če je dobavna doba zelo dolga in kupec ne želi čakati, lahko kupec to sporoči reg-wood.com ki bo artikel odstranil iz naročila in vrnil kupcu morebitna že vplačana sredstva, ostale artikle iz naročila pa po izbiri kupca ali dobavil ali pa celotno naročilo storniral. Če dobavitelj reg-wood.com ne potrdi dobavljivosti naročenih artiklov najkasneje do izteka dveh tednov od dneva oddaje naročila, lahko reg-wood.com naročilo kupca zavrne iz razloga, ker artikel ni na razpolago. Z dnem zavrnitve naročilo kupca preneha veljati. reg-wood.com ne prevzema nobene odgovornosti za škodo, ki bi nastala zaradi daljših dobavnih rokov ali zaradi nedobave artiklov, ki jih reg-wood.com nima na zalogi v lastnem skladišču, razen v kolikor bi jo podjetje reg-wood.com ali oseba, za katero je podjetje odgovorno, povzročilo namenoma ali iz malomarnosti.

2.Naročilo je odpremljeno/Naročilo je pripravljeno za prevzem

reg-wood.com v dogovorjenem roku artikel pripravi, odpošlje oziroma pripravi za osebni prevzem in o tem po elektronski pošti in obvesti kupca. reg-wood.com v elektronski pošti pouči kupca tudi o politiki odstopa od pogodbe.

DOSTAVA

Naša pogodbena partnerja za dostavo pošiljk na območju Slovenije sta Pošta Slovenije in DPD, vendar si reg-wood.com pridržuje pravico izbrati drugo dostavno službo, če bo s tem naročilo lahko izpolnil bolj učinkovito.

Rok dobave

Predviden rok dobave po prejetem naročilu in plačilu je od 2 do 3 tedne od datuma plačila. O vseh motebitnih spremembah dobavnih rokov izdelkov bo reg-wood.com kupca obvestil ali direktno preko spletne strani ali po elektronski pošti.

Stroški dostave

EU in SLO

Foto knjiga: 35 EUR
Foto album: 35 EUR
Passepartout okvirji: 2.6 EUR
Lesen USB ključ s škatlo: 7 EUR
Lesen USB ključ z leseno škatlo in fotografijami: 20 EUR

OSTALI SVET

Foto knjiga: 56 EUR
Foto album: 56 EUR
Passepartout okvirji: 5 EUR
Lesen USB ključ s škatlo: 12 EUR
Lesen USB ključ z leseno škatlo in fotografijami: 20 EUR

PLAČILI POGOJI

Plačilo izdelkov v spletni trgovini reg-wood.com se vrši preko PayPal računa:

v kolikor še nimate računa ga lahko registrirate na tem naslovu: https://www.paypal.com
plačnik (podatki v računu uporabnika) mora biti ista oseba ali organizacija, kot je lastnik plačilne ali kreditne kartice,
po potrditvi prejema naročila ni možna sprememba vsebine naročila oz. končnega zneska naročila,
za plačila s PayPal računom veljajo splošni pogoji objavljeni na strani (https://www.paypal.com/si/webapps/mpp/ua/privacy-full)

ENG

General terms and conditions of online store reg-wood.com are compounded in accordance with Consumer protection Act (ZVPot), Law on protection of Personal data (ZVOP-1) and with Law on Electronic Communications (ZEKom-1).

Online store reg-wood.com is operated by Foto Rega, Aleksander Regoršek s.p., Gregorčičeva 35, 2000 Maribor, Slovenia, reg-wood.com. Company is registered in District court in Maribor, with company number 5062013000, VAT Number SI 95998454.

General terms and conditions determine the operation of online store reg-wood.com, rights and obligations of the user and store also regulate business relationship between reg-wood.com and user. General terms and conditions are also governed by individual purchase rules at the takeover site of Foto Rega, Aleksander Regoršek s.p. Buyer is bound by the general terms and conditions valid at the time of purchase (submit an online order). At the time of the submitting the order, the user is warned every time on the General terms and conditions and with the submitting the order confirms their familiarity with them. General terms and conditions are also available at the takeover site of Foto Rega, Aleksander Regoršek s.p.

USER TYPES

With a one-time entry into the online store reg-wood.com via e-mail visitor becomes a guest of reg-wood.com, with a confirmed registration in the online store reg-wood.com it becomes a user of reg-wood.com. Both the guest and the user of reg-wood.com acquire the right to purchase in the online store reg-wood.com.

When registering into the online store as a reg-wood.com user, a visitor obtains a username that is identical to his email address and password. Username and password of reg-wood.com user unambiguously define and connect with the entered data.

Registration is also possible during the purchase process.

If the user wants to replace his email address at any time with another address, he/she must send an application to info@reg-wood.com. The change of the email address will be performed the same or the next business day, and the user will be notified via email.

Purchase of certain products that are in stock at a takeover site Foto Rega, Aleksander Regoršek s.p., is also possible without registration in the online store reg-wood.com at the regular price.

ACCESSIBILITY OF INFORMATION

Reg-wood.com is committed to providing the costumer with the following informations before being bound by the contract or offer:

Company information of reg-wood.com (name and registered office of the company, company number),
Contact information that enables the user to communicate quickly and effectively (e-mail, telephone number),
Essential properties of articles (including after-sales services and warranties) and the validity period for this information,
Accessibility of articles (every article that is on offer on the site should be accessible within a reasonable time),
Terms of delivery of articles (method, place and deadline of delivery),
Prices must be clearly and unambiguously defined and it must be shown that they contains taxes and transport costs and other charges, and the period of validity of this information,
Method of payment delivery or performance, and the period of validity of this information,
Time validity of the offer,
The period within which it is possible to withdraw from the contract and conditions for withdrawal (description of the right of withdrawal in accordance with 43.č ZVPot; in cases where the consumer complies with 43.č article ZVPot has no right of withdrawal, it is explicitly informed of this and are listed under the General terms and conditions - conditions for resignation),
An explanation of the complaint procedure, including any contact details of the contact person or customer service department.

ORDER

The purchase agreement between reg-wood.com and the customer is enteered into the reg-wood.com online store at the moment when reg-wood.com sends the first electronic message about the status of his order (with the title: confirmation of the receipt of the order). From this moment, all prices and other terms are fixed and apply to both reg-wood.com and the buyer. As a buyer is someone with the data, as indicated on the contract award. It is not possible to modify customer data later.

The purchase contract (i.e. the first electronic message about the status of the order) is stored in electronic form on the server reg-wood.com.

By clicking on the button "Finish and buy" in the last step, we will cover your purchase order and you’ll be informed via e-mail that you provided at registration. By clicking the button »Finish and buy« you have concluded a sales contract with Foto Rega, Aleksander Regoršek s.p., Gregorčičeva 35, 2000 Maribor, Slovenia. The contract is concluded for a period of fulfillment of contractual obligations, i.e. delivery of goods. You can check the contents of your order at any time at reg-wood.com. In case of questions or concerns, you can always contact: info@reg-wood.com. By clicking the button "Finish and buy", you confirm that you are familiar with the full text of the payment terms and conditions stated here and that you were explicitly warned of this conditions upon registration. Order/contract is concluded in the Slovenian language and in English.

NOTIFICATION PROCEDURE ABOUT THE PURCHASE

1.Order

After ordering, the customer receives a notification via email that the order has been accepted. For reg-wood.com users are on the website reg-wood.com always available comprehensive informations on the status and content of the contract. reg-wood.com reviewe order, checks the availability of ordered items and confirm the order or refuses it with the reason. reg-wood.com can contact the customer to verify the information or to ensure the accuracy of the delivery to his contact telephone number. When supplying items that are not in stock at reg-wood.com in their own warehouse, reg-wood.com is strictly linked to the supply by its supplier and the time at which this supplier can deliver the item to reg-wood.com. Via email reg-wood.com sends up-to-date informations regarding the supply of items. If the delivery period is very long and the buyer does not want to wait, the buyer can notify this to reg-wood.com who will remove the item from the order and return any possible paid funds to the buyer, and remaining items of the contract will be supplied or the entire order will be canceled. If the supplier reg-wood.com does not confirm the availability of the ordered items no later than the expiration of two weeks from the date of the order, the reg-wood.com may refuse the order from the customer for the reason that the item is not available. On the day of the rejection, the buyer’s order expires. reg-wood.com assumes no responsibility for any damage caused by long delivery periods or due to non-delivery of items that are not in stock at reg-wood.com in their own warehouse, unless the company reg-wood.com or the person responsible for which the company is responsible has caused deliberately or negligently.

2.The order has been shipped / The order is ready for acceptance

Reg-wood.com prepares, dispatches or prepares products for personal take over within agreed time period, and informs the customer via email.

SHIPPING

Our contractual partners for the delivery of shipments in the territory of Slovenia are Post of Slovenia and DPD, but reg-wood.com reserves the right to choose another delivery service if it can fulfill this order more efficiently.

Delivery time

Estimated delivery time after receiving the order and payment is 2 to 3 weeks from the date of payment. All possible changes in the delivery deadlines of the products will be notified to the buyer by reg-wood.com either directly through the website or via email.

Shipping cost

EU & SLO

Photobook: 35 EUR
Photo album: 35 EUR
Passepartout frames: 2.6 EUR
Wooden USB Key with box: 7 EUR
Wooden box with USB and photos: 20 EUR

WORLDWIDE

Photobook: 56 EUR
Photo album: 56 EUR
Passepartout frames: 5 EUR
Wooden USB Key with box: 12 EUR
Wooden box with USB and photos: 20 EUR

TERMS OF PAYMENT

Payment of items in the online store reg-wood.com is done through PayPal account:

If you do not have an account yet, you can register it at this address: https://www.paypal.com
The payer (details of the account) must be the same person or organization, as the owner of the credit or debit card, after confirming the receipt of the order, it is not possible to change the content of the order or the final amount of the order.

For PayPal account payments, the general terms and conditions are published on their website: (https://www.paypal.com/si/webapps/mpp/ua/privacy-full)